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    Poly

    Poly EncorePro HW520 Duo QD Headset (Renewed)

    Poly EncorePro HW520 Duo QD Headset (Renewed)

    Certified Renewed · 1-Year Warranty

    $25.26 USD
    $25.26 USD
    Sale Sold out
    • Free shipping
    • 30-day returns
    • 1-year warranty
    Works withDesk phonePC / softphone

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    Shipping & Returns

    For an even easier and more trusted shopping experience, you can checkout on our website with your existing Amazon account.

    • One familiar login to identify and purchase
    • Personal information security
    • Built in fraud and payment protection
    • You're covered with Amazons A-Z guarantee

    Shipping is always FREE

    Orders placed before 3pm PST will ship that same day from California and will arrive within 2-5 business days. If you need faster shipping, at checkout there's expedited shipping options available. 

    Returns are easy and free!

    You have 30 days from the date of purchase to return your order for a full refund. Please follow the quick steps below to submit a return.

    1. Email your order number to info@renewedheadsets.com and please provide reason for return.
    2. Once return is approved, you'll receive an email with a pre-paid shipping label to return your order for a full refund
    3. Refunds take 2-5 business days to be issued from the day the return is received in our warehouse

    *ALL RETURNS must have an RMA number on the box or the package will be refused and the return process will be delayed.

     

    Warranty

    Warranty replacements are fast and free, the way it should be!

    Renewed Headsets covers you with a 1 year advanced replacement warranty for peace of mind. To get a warranty replacement, please follow the quick steps below.

    1. Email info@renewedheadsets.com with your order number and description of the issue.
    2. A replacement will ship that same day and you'll be emailed a pre-paid shipping label to send the defective headset back

    *Please use the shipping label provided by Renewed Headsets or the package could get lost.

     *Warranty, service and support is covered from Renewed Headsets, NOT manufacturer.

    View full details
    Certified Renewed Grade A Cosmetics 1-Year Warranty Professionally Restored
    How we refurbish

    About this headset

    The Poly EncorePro HW520 Duo is a wired, dual-ear headset designed for professionals who spend the day on calls. It connects through a Quick Disconnect (QD) cable, making it a natural fit for compatible desk phones and, with a QD adapter, PC and softphone use. The Duo design covers both ears so you can stay focused in a busy office.

    Key features

    • Noise-cancelling boom microphone for clearer conversations in shared spaces
    • Quick Disconnect (QD) connector so you can step away without dropping the call
    • Dual-ear (Duo) wearing style for improved focus
    • Compatible with desk phones, plus PC and softphone via a QD adapter
    • Lightweight, comfortable build for all-day wear

    This EncorePro is Certified Renewed: thoroughly tested, professionally cleaned, and brought back to Grade A cosmetic condition, with a new battery installed where needed. Backed by our 1-year warranty, it delivers trusted Poly call quality at a refurbished price you can stand behind.

    Certified Renewed · Inspection report

    Every headset earns the seal

    Every headset runs the same five checks before it earns the seal — the same language on the box, here, and across the site.

    Report ID B07K32KN7W · Passed

    Electronically TestedAudio · mic · range · battery
    Professionally Cleaned & SanitizedFresh ear cushions fitted
    Parts & BatteryNew battery & parts where needed
    Grade A CosmeticsPresentation-ready condition
    1-Year Warranty + Lifetime SupportAdvanced replacement included

    How it compares

    Poly EncorePro HW520 Du...Plantronics CS540 Conve...Jabra 14201-17 EHS Cabl...Plantronics - Blackwire...
    Connection QD (Quick Disconnect)DECT wireless (desk phone base)EHS cable (desk phone)Wired USB-A
    Wearing style DuoConvertible—Duo / Stereo
    Microphone Noise-cancelling boomNoise-cancelling boom—Noise-cancelling boom
    Price $25.26$149.99$29.99$34.00
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    Specifications

    BrandPoly
    Model89434-01
    ConnectionQD (Quick Disconnect)
    Wearing styleDuo
    MicrophoneNoise-cancelling boom
    ConditionCertified Renewed — Grade A
    Works with
    Desk phonePC / softphone

    Questions

    Frequently asked

    What can I plug this headset into?
    It has a Quick Disconnect (QD) connector for compatible desk phones. With the correct QD adapter, it also works with a PC or softphone.
    Is it wired or wireless?
    It is a wired headset that connects via a QD cable. It is not a wireless or Bluetooth model.
    Does it reduce background noise?
    Yes. The noise-cancelling boom microphone is designed to cut down on surrounding noise for clearer calls.
    Is this mono or dual-ear?
    This is the Duo (dual-ear) version, which covers both ears to help you concentrate in busy environments.
    What does 'Certified Renewed' cover?
    Each unit is fully tested, cleaned, and restored to Grade A condition, with a new battery where required, and is backed by our 1-year warranty.
    What comes in the box?
    It includes the headset with its standard QD cable. A QD adapter for PC or softphone use may be required depending on your setup and is sold separately.