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Poly

Poly HW261N Duo QD Wired Headset (5-Pack, Renewed)

Poly HW261N Duo QD Wired Headset (5-Pack, Renewed)

Certified Renewed · 1-Year Warranty

Regular price $66.77 USD
Regular price Sale price $66.77 USD
Sale Sold out
Quantity
  • Free shipping
  • 30-day returns
  • 1-year warranty
Works withDesk phone

Buying for a team? Get a volume quote →

Shipping & Returns

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Shipping is always FREE

Orders placed before 3pm PST will ship that same day from California and will arrive within 2-5 business days. If you need faster shipping, at checkout there's expedited shipping options available. 

Returns are easy and free!

You have 30 days from the date of purchase to return your order for a full refund. Please follow the quick steps below to submit a return.

  1. Email your order number to info@renewedheadsets.com and please provide reason for return.
  2. Once return is approved, you'll receive an email with a pre-paid shipping label to return your order for a full refund
  3. Refunds take 2-5 business days to be issued from the day the return is received in our warehouse

*ALL RETURNS must have an RMA number on the box or the package will be refused and the return process will be delayed.

 

Warranty

Warranty replacements are fast and free, the way it should be!

Renewed Headsets covers you with a 1 year advanced replacement warranty for peace of mind. To get a warranty replacement, please follow the quick steps below.

  1. Email info@renewedheadsets.com with your order number and description of the issue.
  2. A replacement will ship that same day and you'll be emailed a pre-paid shipping label to send the defective headset back

*Please use the shipping label provided by Renewed Headsets or the package could get lost.

 *Warranty, service and support is covered from Renewed Headsets, NOT manufacturer.

View full details
Certified Renewed Grade A Cosmetics 1-Year Warranty Professionally Restored
How we refurbish

About this headset

This Poly HW261N is a wired Duo (binaural) headset supplied as a convenient 5-pack, making it ideal for equipping or refreshing a small call team or office in one purchase. It uses a Quick Disconnect (QD) connector, the standard interface for Poly desk-phone amplifiers and bottom cords, so each headset clips into your existing desk-phone setup. The dual-ear design covers both ears to help agents stay focused in busy, open-plan rooms.

Key features

  • Wired QD (Quick Disconnect) connection to your desk phone
  • Duo / binaural design covers both ears for better concentration
  • Noise-cancelling boom microphone to reduce background office noise
  • Supplied as a 5-pack for fast, cost-effective team rollout
  • No batteries or charging to manage — plug in and talk

Every headset in this 5-pack is Certified Renewed: individually tested, professionally cleaned, and graded to Grade A cosmetic condition. The full pack is backed by our 1-year warranty, so you can standardize your team on reliable, quality-checked hardware at renewed-device value.

Certified Renewed · Inspection report

Every headset earns the seal

Every headset runs the same five checks before it earns the seal — the same language on the box, here, and across the site.

Report ID AP-B0773XZNFB · Passed

Electronically TestedAudio · mic · range · battery
Professionally Cleaned & SanitizedFresh ear cushions fitted
Parts & BatteryNew battery & parts where needed
Grade A CosmeticsPresentation-ready condition
1-Year Warranty + Lifetime SupportAdvanced replacement included

How it compares

Poly HW261N Duo QD Wire...Plantronics CS540 Conve...Jabra 14201-17 EHS Cabl...Plantronics - Blackwire...
Connection QD (Quick Disconnect)DECT wireless (desk phone base)EHS cable (desk phone)Wired USB-A
Wearing style DuoConvertibleDuo / Stereo
Microphone Noise-cancelling boomNoise-cancelling boomNoise-cancelling boom
Price $66.77$149.99$29.99$34.00
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Specifications

BrandPoly
Model64339-31
ConnectionQD (Quick Disconnect)
Wearing styleDuo
MicrophoneNoise-cancelling boom
ConditionCertified Renewed — Grade A
Works with
Desk phone

Questions

Frequently asked

What does the HW261N connect to?
It connects to a desk phone via a QD (Quick Disconnect) connector, the standard Poly interface used with compatible amplifiers and bottom cords.
Do I need anything else to use it with my desk phone?
QD headsets connect to your phone through a matching QD bottom cord or amplifier. If your desk phone uses a different interface, you may need the appropriate cable; contact us if you're unsure of compatibility.
Is this wired or wireless?
It is a wired headset, so there is no battery to charge and no range limit — it stays connected as long as it's plugged in.
Why is it a Duo headset?
The Duo (binaural) design covers both ears, which helps agents block out surrounding noise and concentrate in busy or open-plan offices.
How many headsets are included?
This listing is a 5-pack, so you receive five HW261N Duo headsets — handy for equipping a small team in one go.
What does Certified Renewed include and is there a warranty?
Each unit is fully tested, professionally cleaned, and graded to Grade A condition, and the pack is backed by our 1-year warranty.