• Plantronics - 78714101 EncorePro 720 Noise Canceling Wired USB Headset
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Poly

Poly EncorePro 720 Duo USB Wired Headset (Renewed)

Poly EncorePro 720 Duo USB Wired Headset (Renewed)

Certified Renewed · 1-Year Warranty

$90.99 USD
$130.35 USD $90.99 USD
Sale Sold out
  • Free shipping
  • 30-day returns
  • 1-year warranty
Works withDesk phonePC / softphone

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Shipping & Returns

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Shipping is always FREE

Orders placed before 3pm PST will ship that same day from California and will arrive within 2-5 business days. If you need faster shipping, at checkout there's expedited shipping options available. 

Returns are easy and free!

You have 30 days from the date of purchase to return your order for a full refund. Please follow the quick steps below to submit a return.

  1. Email your order number to info@renewedheadsets.com and please provide reason for return.
  2. Once return is approved, you'll receive an email with a pre-paid shipping label to return your order for a full refund
  3. Refunds take 2-5 business days to be issued from the day the return is received in our warehouse

*ALL RETURNS must have an RMA number on the box or the package will be refused and the return process will be delayed.

 

Warranty

Warranty replacements are fast and free, the way it should be!

Renewed Headsets covers you with a 1 year advanced replacement warranty for peace of mind. To get a warranty replacement, please follow the quick steps below.

  1. Email info@renewedheadsets.com with your order number and description of the issue.
  2. A replacement will ship that same day and you'll be emailed a pre-paid shipping label to send the defective headset back

*Please use the shipping label provided by Renewed Headsets or the package could get lost.

 *Warranty, service and support is covered from Renewed Headsets, NOT manufacturer.

View full details
Certified Renewed Grade A Cosmetics 1-Year Warranty Professionally Restored
How we refurbish

About this headset

The Poly EncorePro 720 Duo is a professional QD (Quick Disconnect) wired headset built for contact centres and office professionals who want comfortable, dual-ear audio. The duo design covers both ears to help you focus and reduce distractions in a busy environment, while the noise-cancelling boom microphone keeps your voice clear. The Quick Disconnect connector lets you step away from the desk and supports both desk phones and PC softphones with the appropriate cable.

Key features

  • QD (Quick Disconnect) connection for easy step-away from the desk
  • Works with desk phones and PC / softphone setups
  • Noise-cancelling boom microphone for clear calls
  • Duo (dual-ear) design for focus in busy offices
  • Manufacturer part number 78714-101

This EncorePro 720 is Certified Renewed: professionally tested, cleaned and restored to Grade A condition, with batteries replaced where needed. It arrives ready for service and is backed by our 1-year warranty, giving you durable, comfortable contact-centre audio at a smart price.

Certified Renewed · Inspection report

Every headset earns the seal

Every headset runs the same five checks before it earns the seal — the same language on the box, here, and across the site.

Report ID FBM-4210-Office-R · Passed

Electronically TestedAudio · mic · range · battery
Professionally Cleaned & SanitizedFresh ear cushions fitted
Parts & BatteryNew battery & parts where needed
Grade A CosmeticsPresentation-ready condition
1-Year Warranty + Lifetime SupportAdvanced replacement included

How it compares

Poly EncorePro 720 Duo ...Plantronics - Blackwire...Plantronics HW251N Supr...Plantronics W720 Savi D...
Connection QD (Quick Disconnect)Wired USB-AWired QD (needs bottom cable)DECT wireless (multi-device base: desk phone / PC / mobile)
Wearing style DuoDuo / StereoMonoDuo / Stereo
Microphone Noise-cancelling boomNoise-cancelling boomNoise-cancelling boomNoise-cancelling boom
Price $90.99$34.00$25.99$79.95
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Specifications

BrandPoly
Model78714-101
ConnectionQD (Quick Disconnect)
Wearing styleDuo
MicrophoneNoise-cancelling boom
ConditionCertified Renewed — Grade A
Works with
Desk phonePC / softphone

Questions

Frequently asked

What does this headset connect to?
It uses a QD (Quick Disconnect) connector and works with desk phones and PC / softphone setups using the appropriate bottom cable or adapter.
What is Quick Disconnect (QD)?
QD lets you unplug the headset from your phone or PC cable quickly, so you can step away from your desk without removing the headset.
Does it work with both a desk phone and a computer?
Yes. It supports both desk phones and PC / softphone use; the matching QD bottom cable determines which device it connects to.
Does it cover both ears?
Yes. The duo design is dual-ear, which helps block out office noise and keep you focused on the call.
What does Certified Renewed mean?
Each unit is professionally tested, cleaned and restored to Grade A condition with batteries replaced where needed, and it is backed by our 1-year warranty.
What's in the box?
The headset ships with its QD connector. The matching bottom cable for your phone or PC may be sold separately; contact us to confirm what you need.