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    Jabra

    Jabra Evolve 20 MS Duo USB Headset (Renewed)

    Jabra Evolve 20 MS Duo USB Headset (Renewed)

    Certified Renewed · 1-Year Warranty

    $36.69 USD
    Temporarily out of stock

    This certified renewed unit is between batches. Leave your email and we'll let you know the moment it's back — usually within days.

    Browse in-stock alternatives →

    • Free shipping
    • 90-day returns
    • 1-year warranty
    Works withPC / softphoneUSB-A

    Buying for a team? Get a volume quote →

    Shipping & Returns

    For an even easier and more trusted shopping experience, you can checkout on our website with your existing Amazon account.

    • One familiar login to identify and purchase
    • Personal information security
    • Built in fraud and payment protection
    • You're covered with Amazons A-Z guarantee

    Shipping is always FREE

    Orders placed before 3pm PST will ship that same day from California and will arrive within 2-5 business days. If you need faster shipping, at checkout there's expedited shipping options available. 

    Returns are easy and free!

    You have 90 days from the date of purchase to return your order for a full refund. Please follow the quick steps below to submit a return.

    1. Email your order number to info@renewedheadsets.com and please provide reason for return.
    2. Once return is approved, you'll receive an email with a pre-paid shipping label to return your order for a full refund
    3. Refunds take 2-5 business days to be issued from the day the return is received in our warehouse

    *ALL RETURNS must have an RMA number on the box or the package will be refused and the return process will be delayed.

     

    Warranty

    Warranty replacements are fast and free, the way it should be!

    Renewed Headsets covers you with a 1 year advanced replacement warranty for peace of mind. To get a warranty replacement, please follow the quick steps below.

    1. Email info@renewedheadsets.com with your order number and description of the issue.
    2. A replacement will ship that same day and you'll be emailed a pre-paid shipping label to send the defective headset back

    *Please use the shipping label provided by Renewed Headsets or the package could get lost.

     *Warranty, service and support is covered from Renewed Headsets, NOT manufacturer.

    View full details
    Certified Renewed Grade A Cosmetics 1-Year Warranty Professionally Restored
    How we refurbish

    About this headset

    The Jabra Evolve 20 MS Duo is a USB-A wired headset designed for professionals who spend their day on PC and softphone calls. The dual-ear (duo) design covers both ears to help you focus and block out a noisy open-plan office, while the noise-cancelling boom microphone keeps your voice clear to the person on the other end. It connects over USB-A for a simple, stable plug-and-play setup with no pairing or charging required.

    Key features

    • USB-A wired connection to a PC or softphone for reliable, drop-free audio
    • Noise-cancelling boom microphone for clearer calls in busy environments
    • Duo (dual-ear) design to help you concentrate and reduce distractions
    • No battery and no pairing — ideal for hot-desking and shared workstations
    • Manufacturer part number 4999-829-209

    This Evolve 20 is Certified Renewed: fully tested, cleaned and restored to Grade A condition, with batteries replaced where needed. It arrives ready to use and is covered by our 1-year warranty, giving you a trusted UC headset at a fraction of the price of new.

    Certified Renewed · Inspection report

    Every headset earns the seal

    Every headset runs the same five checks before it earns the seal — the same language on the box, here, and across the site.

    Report ID RH-19021631 · Passed

    Electronically TestedAudio · mic · range · battery
    Professionally Cleaned & SanitizedFresh ear cushions fitted
    Parts & BatteryNew battery & parts where needed
    Grade A CosmeticsPresentation-ready condition
    1-Year Warranty + Lifetime SupportAdvanced replacement included
    David Merritt, Operating Owner of Renewed Headsets
    Who stands behind this

    We are a small US team, and my name is on this. Every headset is electronically tested, cleaned and restored to Grade A before it ships, and it is backed by a 1-year advanced-replacement warranty, 90-day returns and lifetime support. If yours arrives and it is not right, contact us and we will replace it.

    David Merritt Operating Owner · Renewed Headsets

    Talk to a human
    Buying for a team

    Built for procurement

    • Net 30on approved credit
    • Purchase orders acceptedPOs from business, education & government
    • W-9 on requestsent same business day
    • Tax-exempt ordersresale, nonprofit & government certificates
    QuantityYou save
    10+5%
    25+10%
    50+15%

    Quoted and invoiced — send your quantities and we confirm pricing, usually within one business day.

    Get a volume quote or call (866) 773-1226 · 7am–4pm PT, Mon–Fri

    How it compares

    Jabra Evolve 20 MS Duo ...Jabra PRO 9450 Mono Mid...Jabra Engage 65 Stereo ...Jabra Evolve 20 USB DUO...
    Connection USB-A wiredDECT wireless (base; desk phone + USB softphone)DECT wireless (base with RJ9/RJ45 + USB)Wired USB-A
    Wearing style DuoConvertibleDuo / StereoDuo / Stereo
    Microphone Noise-cancelling boomNoise-cancelling boomNoise-cancelling boomNoise-cancelling uni-directional boom
    Price $36.69$75.99$108.99$29.99
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    Specifications

    BrandJabra
    Model4999-829-209
    ConnectionUSB-A wired
    Wearing styleDuo
    MicrophoneNoise-cancelling boom
    ConditionCertified Renewed — Grade A
    Works with
    PC / softphoneUSB-A

    Questions

    Frequently asked

    What does this headset work with?
    It connects to a PC or softphone over a USB-A cable, so it works with desktop and laptop computers that have a USB-A port.
    Is it compatible with Teams and Zoom?
    Yes. It functions as a standard USB audio device, so it works with PC softphone apps including Microsoft Teams and Zoom.
    Is this wired or wireless?
    It is wired. The headset connects over USB-A, so there is no Bluetooth and no battery to charge.
    Does it cover both ears?
    Yes. The duo design is dual-ear, which helps block out background noise and keep you focused on the call.
    What does Certified Renewed include?
    Each unit is professionally tested, cleaned and restored to Grade A condition with batteries replaced where needed, and it is backed by our 1-year warranty.
    What comes in the box?
    The headset ships with its USB-A connection ready to use. Retail packaging and bundled extras may vary on renewed stock; contact us to confirm specifics.