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    Jabra

    Jabra Evolve 20 SE Duo USB Headset (Renewed)

    Jabra Evolve 20 SE Duo USB Headset (Renewed)

    Certified Renewed · 1-Year Warranty

    $36.69 USD
    $36.69 USD
    Sale Sold out
    Temporarily out of stock

    This certified renewed unit is between batches. Leave your email and we'll let you know the moment it's back — usually within days.

    Browse in-stock alternatives →

    • Free shipping
    • 30-day returns
    • 1-year warranty
    Works withPC / softphoneUSB-A

    Buying for a team? Get a volume quote →

    Shipping & Returns

    For an even easier and more trusted shopping experience, you can checkout on our website with your existing Amazon account.

    • One familiar login to identify and purchase
    • Personal information security
    • Built in fraud and payment protection
    • You're covered with Amazons A-Z guarantee

    Shipping is always FREE

    Orders placed before 3pm PST will ship that same day from California and will arrive within 2-5 business days. If you need faster shipping, at checkout there's expedited shipping options available. 

    Returns are easy and free!

    You have 30 days from the date of purchase to return your order for a full refund. Please follow the quick steps below to submit a return.

    1. Email your order number to info@renewedheadsets.com and please provide reason for return.
    2. Once return is approved, you'll receive an email with a pre-paid shipping label to return your order for a full refund
    3. Refunds take 2-5 business days to be issued from the day the return is received in our warehouse

    *ALL RETURNS must have an RMA number on the box or the package will be refused and the return process will be delayed.

     

    Warranty

    Warranty replacements are fast and free, the way it should be!

    Renewed Headsets covers you with a 1 year advanced replacement warranty for peace of mind. To get a warranty replacement, please follow the quick steps below.

    1. Email info@renewedheadsets.com with your order number and description of the issue.
    2. A replacement will ship that same day and you'll be emailed a pre-paid shipping label to send the defective headset back

    *Please use the shipping label provided by Renewed Headsets or the package could get lost.

     *Warranty, service and support is covered from Renewed Headsets, NOT manufacturer.

    View full details
    Certified Renewed Grade A Cosmetics 1-Year Warranty Professionally Restored
    How we refurbish

    About this headset

    The Jabra Evolve 20 SE Duo is a dual-ear USB-A corded headset designed for focused, all-day calls at the desk. It plugs straight into a PC or softphone over USB-A and is a reliable, no-fuss choice for contact centres, support teams and office workers who spend their day in calls and want consistent audio on both ears.

    Key features

    • Duo (dual-ear) design for better focus and noise isolation
    • USB-A wired connection for simple plug-and-play setup
    • Noise-cancelling boom microphone for clearer conversations
    • Works with PC and softphone applications

    Every unit is Certified Renewed: professionally inspected and tested, cleaned and sanitised, and graded to a Grade A cosmetic standard. Each headset is backed by our 1-year warranty, so your team gets dependable call quality at a price that makes equipping a whole floor easier.

    Certified Renewed · Inspection report

    Every headset earns the seal

    Every headset runs the same five checks before it earns the seal — the same language on the box, here, and across the site.

    Report ID 15042-1 · Passed

    Electronically TestedAudio · mic · range · battery
    Professionally Cleaned & SanitizedFresh ear cushions fitted
    Parts & BatteryNew battery & parts where needed
    Grade A CosmeticsPresentation-ready condition
    1-Year Warranty + Lifetime SupportAdvanced replacement included

    How it compares

    Jabra Evolve 20 SE Duo ...Jabra PRO 920 MONO Wire...Jabra PRO 930 MONO USB ...Jabra PRO 9450 Mono Mid...
    Connection USB-A wiredDECT wireless (desk phone base)DECT wireless (USB-A base)DECT wireless (base; desk phone + USB softphone)
    Wearing style DuoMonoMonoConvertible
    Microphone Noise-cancelling boomNoise-cancelling boomNoise-cancelling boomNoise-cancelling boom
    Price $36.69$93.99$104.00$75.99
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    Specifications

    BrandJabra
    Model4999-829-209
    ConnectionUSB-A wired
    Wearing styleDuo
    MicrophoneNoise-cancelling boom
    ConditionCertified Renewed — Grade A
    Works with
    PC / softphoneUSB-A

    Questions

    Frequently asked

    What does this headset connect to?
    It connects over USB-A to a PC or softphone. It is a wired, desk-based headset.
    Is it wired or wireless?
    It is a wired headset with a USB-A connector.
    Does it work with softphone apps?
    Yes. As a standard USB headset it works as a plug-and-play audio device with PC softphone applications.
    Is this a single-ear or dual-ear headset?
    It is a Duo (dual-ear) headset, which covers both ears to help you focus and block more background noise.
    What does "Certified Renewed" mean and is there a warranty?
    Certified Renewed means the headset has been professionally inspected, tested and cleaned, graded to Grade A cosmetic condition, and covered by a 1-year warranty.
    What's in the box?
    The headset ships with its USB-A cable. As a renewed product, packaging is practical rather than original retail.