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Cisco

Cisco Headset 561 Mono DECT with Multi-Base (Renewed)

Cisco Headset 561 Mono DECT with Multi-Base (Renewed)

Certified Renewed · 1-Year Warranty

Regular price $194.99 USD New $279.99 USD

Certified Renewed — professionally tested and restored, backed by a 1-year warranty. That’s why it costs less than new.

Quantity
Temporarily out of stock

This certified renewed unit is between batches. Leave your email and we'll let you know the moment it's back — usually within days.

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  • Free shipping
  • 90-day returns
  • 1-year warranty
Works withDesk phonePC / softphoneMobile

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Shipping & Returns

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Shipping is always FREE

Orders placed before 3pm PST will ship that same day from California and will arrive within 2-5 business days. If you need faster shipping, at checkout there's expedited shipping options available. 

Returns are easy and free!

You have 90 days from the date of purchase to return your order for a full refund. Please follow the quick steps below to submit a return.

  1. Email your order number to info@renewedheadsets.com and please provide reason for return.
  2. Once return is approved, you'll receive an email with a pre-paid shipping label to return your order for a full refund
  3. Refunds take 2-5 business days to be issued from the day the return is received in our warehouse

*ALL RETURNS must have an RMA number on the box or the package will be refused and the return process will be delayed.

 

Warranty

Warranty replacements are fast and free, the way it should be!

Renewed Headsets covers you with a 1 year advanced replacement warranty for peace of mind. To get a warranty replacement, please follow the quick steps below.

  1. Email info@renewedheadsets.com with your order number and description of the issue.
  2. A replacement will ship that same day and you'll be emailed a pre-paid shipping label to send the defective headset back

*Please use the shipping label provided by Renewed Headsets or the package could get lost.

 *Warranty, service and support is covered from Renewed Headsets, NOT manufacturer.

View full details
Certified Renewed Grade A Cosmetics 1-Year Warranty Professionally Restored
How we refurbish

About this headset

The Cisco Headset 561 Mono is a DECT wireless headset paired with a Multi-Base, giving you flexible connectivity across a desk phone, PC or softphone, and mobile. The Multi-Base lets you switch between connected sources at the press of a button, so one headset handles every call on your desk. The single-ear (mono) design keeps one ear open, a good fit for professionals who balance calls with in-office conversation.

Key features

  • DECT wireless connectivity via Multi-Base to desk phone, PC / softphone, and mobile
  • One-touch switching between connected call sources
  • Wireless range of up to 91 m / 300 ft from the base
  • Up to 9 hours of talk time per charge
  • Noise-cancelling boom microphone for clearer calls in busy rooms
  • Mono wearing style for situational awareness

This Cisco 561 with Multi-Base is Certified Renewed: fully tested, professionally cleaned, fitted with a new battery where needed, and graded to Grade A cosmetic condition. It includes our 1-year warranty, so you get flexible multi-device wireless calling at renewed value.

Certified Renewed · Inspection report

Every headset earns the seal

Every headset runs the same five checks before it earns the seal — the same language on the box, here, and across the site.

Report ID RH-56138815 · Passed

Electronically TestedAudio · mic · range · battery
Professionally Cleaned & SanitizedFresh ear cushions fitted
Parts & BatteryNew battery & parts where needed
Grade A CosmeticsPresentation-ready condition
1-Year Warranty + Lifetime SupportAdvanced replacement included
David Merritt, Operating Owner of Renewed Headsets
Who stands behind this

We are a small US team, and my name is on this. Every headset is electronically tested, cleaned and restored to Grade A before it ships, and it is backed by a 1-year advanced-replacement warranty, 90-day returns and lifetime support. If yours arrives and it is not right, contact us and we will replace it.

David Merritt Operating Owner · Renewed Headsets

Talk to a human
Buying for a team

Built for procurement

  • Net 30on approved credit
  • Purchase orders acceptedPOs from business, education & government
  • W-9 on requestsent same business day
  • Tax-exempt ordersresale, nonprofit & government certificates
QuantityYou save
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25+10%
50+15%

Quoted and invoiced — send your quantities and we confirm pricing, usually within one business day.

Get a volume quote or call (866) 773-1226 · 7am–4pm PT, Mon–Fri

Specifications

BrandCisco
ModelCP-HS-WL-561-M-US
ConnectionDECT wireless
Wearing styleMono
MicrophoneNoise-cancelling boom
RangeUp to 91 m / 300 ft
Talk timeUp to 9 hours
ConditionCertified Renewed — Grade A
Works with
Desk phonePC / softphoneMobile

Questions

Frequently asked

What does the Cisco Headset 561 connect to?
With its Multi-Base it connects over DECT to your desk phone, PC / softphone, and mobile, and lets you switch between them easily.
Does it work with softphones like Teams and Zoom?
Yes. The Multi-Base connects to your PC / softphone, so it works with computer-based calling apps including Teams and Zoom.
What is the wireless range?
It offers a range of up to 91 m / 300 ft from the base for office mobility during calls.
How long does the battery last?
It provides up to 9 hours of talk time on a single charge.
What is the Multi-Base for?
The Multi-Base connects to multiple call sources at once — desk phone, PC, and mobile — and lets you switch the active source with a button press.
Is it Certified Renewed and under warranty?
Yes. It's fully tested, cleaned, fitted with a new battery where needed, and graded to Grade A, and it's backed by our 1-year warranty.