Yealink WH62 Review (Refurbished)

The Yealink WH62 is a DECT wireless headset built for the office desk. It's a practical, no-drama choice for anyone who lives between a desk phone and a computer softphone and wants to move around the office without losing their call. This review looks at how it performs for real office and IT buyers, and why a refurbished WH62 is one of the best-value wireless headsets you can put on a desk.

Who it's for

The WH62 is aimed at desk-based staff: reception, sales, support and anyone tethered to a fixed workstation who still needs freedom to walk to a printer or colleague's desk mid-call. It comes in mono (single-ear) and dual (stereo) versions, and in UC and Microsoft Teams variants, so you can match it to how your team works. If a desk phone is central to your setup, it belongs on your shortlist alongside our other desk phone headsets.

Design and comfort

The WH62 pairs a lightweight headset with a compact charging base that doubles as the DECT transmitter. The mono version is light and unobtrusive for long shifts, while the dual version gives you better isolation in a busier room. The base is tidy, the headset drops onto it to charge between calls, and the controls are where you'd expect. It's a workhorse design rather than a flashy one, and that's exactly the point for a shared or hot-desk environment.

Mic and audio

The WH62 uses a noise-cancelling microphone on a boom arm to keep your voice clear and cut down on surrounding office noise. For everyday calls, video meetings and contact-centre work, it does the job cleanly, and callers report natural-sounding speech. The DECT connection itself helps here too: because it runs on its own dedicated frequency rather than crowding onto Wi-Fi, audio stays stable even in offices packed with wireless devices.

Connectivity and compatibility

This is a DECT headset, so it connects through its base rather than directly over Bluetooth. The base links to your desk phone, your computer, or both, letting you switch between them. Yealink builds the WH62 to be largely plug-and-play with the major platforms including Microsoft Teams, Zoom, Google and Cisco, with a Teams-certified variant available. In dense offices, DECT supports many headsets working side by side without interfering, which is a big reason IT teams like deploying these at scale.

Battery and range

Range is a headline strength: up to around 160 metres (roughly 525 feet) line-of-sight from the base, which in practice means you can roam well beyond your immediate area while staying connected, walls and obstructions permitting. Talk time lands around 13 hours for the mono and 14 hours for the dual version, comfortably covering a full shift, and it recharges fully in roughly two and a half hours by simply docking it. Exact figures depend on your variant and usage, so confirm the details on the product page for the unit you're buying.

Pros and cons

• Pros: Long DECT range, stable interference-resistant connection, full-shift talk time, mono and dual options, and easy plug-and-play with major platforms.
• Cons: Needs the base for connectivity (less portable than a Bluetooth headset), and you'll want the correct UC or Teams variant for your platform.

Buying it refurbished

A wireless headset's battery is the part that fades with age, which is exactly what our renewal process addresses. Every Certified Renewed WH62 is professionally tested, cleaned and inspected, fitted with a new battery where needed, finished to Grade A cosmetics, and backed by a 1-year warranty. The result is a desk headset that performs like new for a noticeably lower price, which matters when you're equipping a whole team. Browse the full range of refurbished Yealink headsets to find a tested WH62.

Verdict

The Yealink WH62 is a dependable, long-range DECT headset that does the unglamorous job of office calling really well. It's comfortable, stable, and easy to deploy across a team. New, it's already good value; Certified Renewed, it's one of the smartest ways to outfit a desk-bound workforce without overspending. If your team works from fixed desks, it deserves serious consideration. Explore our desk phone headsets to compare options.