EPOS IMPACT 1060 Review (Certified Renewed)

The EPOS IMPACT 1060 sits near the top of the modern business-headset world: a double-sided wireless headset built for open offices, hybrid teams, and anyone who needs to concentrate while sounding crisp on every call. It's aimed squarely at IT buyers kitting out call-heavy teams and at individual professionals who want a premium tool without the premium-new price. This review walks through what it does well, where it fits, and why a Certified Renewed IMPACT 1060 is one of the smartest buys in our refurbished EPOS headsets range.

Design and comfort

The IMPACT 1060 is a dual-ear (double-sided) headset, which is the right call for noisy environments — covering both ears blocks more of the room and keeps you focused. Despite the full-size design it stays lightweight, with soft, breathable cushions and a padded headband tuned for all-day wear. EPOS clearly designed this for people who live in their headset for eight hours at a stretch, and it shows: the clamping force is gentle and the materials don't get hot or sweaty over a long shift.

Mic and audio quality

This is the IMPACT 1060's headline. It uses three-microphone technology with an adjustable boom arm, and EPOS layers its AI-driven adaptive microphone processing on top to keep your voice clear and natural even when the room around you isn't. Lift the boom to mute — simple and reliable.

On the listening side, EPOS's BrainAdapt approach pairs hybrid adaptive ANC with carefully tuned voice pickup. The idea is to reduce the cognitive load of straining to hear in a noisy space: the adaptive ANC measures the noise around you and adjusts to shut it down, so your brain spends less energy filtering and more energy on the conversation. In practice it's genuinely effective in busy open-plan offices.

Connectivity and compatibility

The IMPACT 1060 is flexible about how it connects. You can run it wired over USB-C, or go wireless over Bluetooth using the included USB dongle, and it supports multipoint across multiple devices so you can bridge a PC and a phone at once. It's UC-certified for the platforms that matter — Zoom, Google Meet, Webex, RingCentral and more — which makes it an easy drop-in alongside the rest of our USB & UC headsets. (Note there's a separate Teams-certified variant; if Microsoft Teams certification is a hard requirement for your rollout, check the exact model on the product page.)

Battery and range

The IMPACT 1060 is built for a full working day on a charge, with a rechargeable lithium-polymer battery and long standby time so it's ready when you pick it up in the morning. Bluetooth range via the dongle is ample for moving around your desk area and stepping away briefly. Exact talk-time figures depend on ANC use and variant, so confirm the rating on the product page if battery life is your deciding factor.

Pros and cons

• Pro: Double-sided design plus adaptive ANC excels in noisy open offices.
• Pro: Three-mic system with EPOS AI keeps your voice clear and natural.
• Pro: Flexible USB-C wired or Bluetooth wireless with multipoint.
• Pro: Lightweight and comfortable for genuine all-day wear.
• Con: Dual-ear premium headset — costs more new than entry models.
• Con: Watch the variant (UC vs. Teams) if you need a specific certification.

Buying it refurbished

A premium headset like the IMPACT 1060 is exactly where refurbished pays off most: you get top-tier hardware and the savings are largest in absolute terms. Every Certified Renewed unit is professionally tested, deep-cleaned, fitted with a new battery where needed, graded to Grade A cosmetics, and covered by a one-year warranty. For a wireless headset, the fresh battery is the part that matters most — it means you start with a full day of runtime, not a worn-down cell. You're getting a near-new flagship at a price that makes outfitting a whole team realistic.

Verdict

The EPOS IMPACT 1060 is a genuine premium UC headset: comfortable enough for all-day use, smart enough to keep you clear in a loud room, and flexible enough to fit almost any setup. New, it's an investment. Certified Renewed, it's one of the best value-to-quality picks we stock — and an easy recommendation for teams that take a lot of calls.

Want a flagship headset without the flagship price? Explore our refurbished EPOS headsets and grab a Certified Renewed IMPACT 1060.